We understand how important your privacy is. This document clearly explains how 99cuci collects, uses, and protects every piece of information you share with us.
Six core privacy protection principles we practise at 99cuci every day
All data transmitted between your device and 99cuci servers is protected by 256-bit SSL encryption. No third party can intercept or read your sensitive information while in transit.
99cuci will not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you, not to us.
You have the right to access, amend, or request deletion of your personal information at any time. Contact our support team and we will process your request within the stipulated timeframe.
Your data is stored in high-grade data centres with strict physical and digital access controls. Our servers are continuously monitored to detect and prevent any intrusion attempts.
99cuci complies with all applicable data protection requirements, including internationally recognised KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
You may opt in or out of any marketing communications from us at any time via your account settings. Your preference will take effect immediately.
This Privacy Policy outlines 99cuci's privacy practices regarding the collection, use, and protection of your personal information. By using our platform, you agree to the terms set out in this document. Please read it carefully before registering an account.
99cuci takes the privacy of every member seriously. As a trusted online betting platform in Malaysia, we know that your trust is our most valuable asset. This Privacy Policy is designed to ensure you fully understand how your personal data is managed.
This document applies to all users of the website 99cuci.vip, our official mobile app (Android and iOS), and any other channels operated by 99cuci. This covers all types of information we collect, from initial registration through to every transaction you make.
We are committed to keeping this policy up to date in line with changes in technology, business needs, and the latest regulatory developments. Any changes will be communicated to you via the platform, and the update date will be displayed at the top of this page.
During the registration process and while using the platform, you will be asked to provide the following information:
When you use our platform, certain technical information is collected automatically to ensure a smooth and secure user experience:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Phone model, operating system, screen resolution | Display optimisation and app compatibility |
| Network Data | IP address, ISP, general location | Fraud detection and geographic compliance |
| Session Data | Pages visited, session duration, clicks | User experience improvement |
| Transaction Data | Deposit, withdrawal, and wagering history | Financial records and internal audits |
In certain situations, we may receive information about you from payment service providers, KYC partners, or authorised regulatory bodies. This information is used solely for identity verification and legal compliance purposes.
Every piece of information we collect is used for specific and legitimate purposes. The following is a complete list of how your data is used on the 99cuci platform:
We will not use your information for purposes beyond those stated above without obtaining your consent first, unless required by law.
99cuci does not sell or rent your personal information to anyone. However, to operate the platform, we may need to share certain data with the following parties under limited and controlled circumstances:
Required transaction information is shared with our partner banks and digital wallet providers to process your deposits and withdrawals. These parties are bound by strict confidentiality agreements and may only use the data solely for payment processing purposes.
Your identity documents may be shared with trusted third-party KYC partners for identity verification purposes. All KYC providers we engage comply with internationally recognised data security standards.
We may be required to disclose certain information to law enforcement authorities or regulatory bodies when mandated to do so by law, court order, or valid legal process. In all such cases, we will only disclose the minimum information necessary.
Game software providers and our platform's technical infrastructure companies may have limited access to certain technical data for system operation and maintenance purposes. All such parties are bound by comprehensive data protection agreements.
Protecting your data is 99cuci's primary responsibility. We have implemented multiple layers of technical and organisational security to ensure your information is always protected:
Cookies are small text files stored in your browser or device when you visit our website. They help us recognise you in subsequent browsing sessions, remember your preferences, and ensure a smoother user experience.
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of 99cuci. Essential cookies required for basic operations cannot be disabled without impacting your ability to log in and use the platform.
As a 99cuci member, you have the following rights regarding your personal information. We are committed to respecting and fulfilling these rights within a reasonable timeframe:
To exercise any of the above rights, contact our support team via live chat or email. We will process your request within 30 working days. Some requests may be subject to legal obligations that prevent full deletion or restriction of processing.
99cuci retains your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
| Data Type | Retention Period |
|---|---|
| Account registration information | Throughout the active account period + 5 years after closure |
| Financial transaction records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after account termination |
| Support communication logs | 3 years from the date of interaction |
| Analytics data and system logs | 12-month rolling basis |
Once the specified retention period has elapsed, your data will be permanently deleted or anonymised from our systems in accordance with established secure deletion procedures.
The 99cuci platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we discover that information belonging to a minor has been collected without valid consent, we will promptly delete that information and close the associated account. If you believe someone under the age of 18 has registered an account using false information, please contact us immediately.
99cuci reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any material changes will be communicated to you via:
The "Updated" date displayed at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the platform after any changes are posted constitutes your acceptance of the updated policy. If you disagree with the changes, you should discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, our team is ready to assist through the following channels:
We are committed to responding to all privacy-related inquiries within 72 working hours. For urgent privacy issues such as a potential data breach or unauthorized access, please use live chat for an immediate response from our security team.